.png)
.png)
.png)
.png)
.png)
.png)
Clinical Advisor (Weekends Required!)
Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence.
Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. As we grew, we realised we could help more people. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health.
Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We’re approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight.
Our vision is simple: to make 100 years of healthy living within reach for everybody. Our mission is to bring quality care to everyone, at scale.
We are looking to hire a registered Clinical Advisor (nurses, pharmacists, paramedics) to provide expert clinical guidance to patients via our digital telehealth platform. You will have a high level of clinical ownership and accountability and will report to the Clinical Team Lead.
This is an ideal role for someone who wants to challenge themselves in a fast-paced digital healthcare environment and manage high-volume virtual consultations across our Weight Loss category in order to deliver safe, efficient, and high-quality patient care at scale. If you like delivering high-quality digital care while balancing clinical safety, efficiency, and patient experience, this role is for you!
What you'll be doing
- Deliver high-quality virtual consultations via live messaging and phone calls, providing evidence-based guidance for weight loss treatments
- Apply clinical expertise to ensure patient safety while efficiently managing a high volume of consultations
- Maintain exceptional standards of patient care while meeting service level agreements and efficiency targets
- Balance efficiency with quality care across multiple patient interactions without compromising clinical standards
- Communicate with empathy to support patients through challenging treatment experiences
- Adapt quickly to new systems, processes, and clinical protocols in a fast-paced digital environment
- Able to work independently with strong self-management, prioritisation, and resilience in a demanding role
What we need from you
- Current registration as a healthcare professional (NMC, HCPC, GPhC)
- Minimum 2 years of patient-facing healthcare experience.
- Experience in telemedicine, digital healthcare, or remote patient consultations.
- Experience performing patient assessments or triage
- Strong digital literacy and comfort with healthcare technology platforms
- Proven ability to manage high volumes of patient interactions whilst maintaining quality care
- Knowledge of weight management and/or men's health conditions
- Experience with patient prioritisation and efficient workflow management
Availability & Shift Requirements:
- Hours: Ability to commit to a minimum of 30 hours per week (ideally 37.5 hours / full time), on a permanent basis.
- Days: Must be available to work every Saturday or Sunday (or both!) on a weekly basis, alongside other weekdays specified in your chosen pattern (excluding Thursdays). Compressed hours considered.
- Flexibility: Flexibility to accommodate either an 8:00 AM start or a 10:00 PM finish on any/all of your scheduled working days.
Our interview process
- Initial screening call with our Clinical Recruiter
- Case Study
- First stage interview with Clinical Team Leads
- Final stage interview with Head of Clinical Operations
.png)
