Marketing · Berlin · Hybrid

Category Lead - Dermatology (m/w/d)

At FORMEL SKIN, part of the VOY family, we're redefining how people access healthcare. Together, we're building one of Europe's leading digital health platforms, helping millions of people improve their health through personalized treatments across dermatology, weight management, and preventative care.

Backed by some of Europe's leading health and consumer investors, FORMEL SKIN and VOY combine medical expertise, technology, and customer-centric innovation to make evidence-based healthcare more accessible, convenient, and effective. To date, we have supported millions of customers and patients through personalized treatment journeys and continue to expand our impact across new health categories.

Our ambitious team brings together experts from healthcare, consumer technology, product, growth, and operations. Based in Berlin and operating internationally, we're building the future of digital healthcare—and we're looking for exceptional people to join us on this journey.

Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence.

Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. As we grew, we realised we could help more people. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health.

Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We’re approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight.

Our vision is simple: to make 100 years of healthy living within reach for everybody. Our mission is to bring quality care to everyone, at scale.

Responsibilities

 

  • Category strategy. Define and own the 1–2 year growth strategy for Dermatology in Germany, including investment priorities, target segments and the initiatives to pursue, with full accountability for delivering it profitably.
  • Online shop ownership. Manage our core commercial channel end to end — assortment and pricing, funnel and conversion, checkout and payments, promotions and lifecycle — and set the roadmap and sequencing of initiatives.
  • Cross-functional optimisation. Manage acquisition, retention, operations and payments as one system, optimising for the overall category outcome rather than individual levers, and accounting for the trade-offs between them.
  • Marketing and product alignment. Translate category strategy into campaigns, onboarding, treatment journeys and customer experience improvements, in close collaboration with product marketing and the product team.
  • Performance management. Define, track and report the KPI set below, establish a regular performance review rhythm, identify the drivers behind performance shifts and adjust the plan accordingly.
  • Stakeholder management. Present analysis and recommendations to the leadership team and cross-functional partners, and keep our London headquarters informed of developments in the German business.

 

Success measures

 

You will own a defined KPI set across four areas, agreed with the Chief of Growth and reviewed quarterly:

 

  • Revenue and growth — category revenue and growth trajectory, new patient acquisition, and share of the German dermatology market.
  • Acquisition efficiency — blended and paid CAC, LTV:CAC ratio, payback period, and marketing efficiency across channels.
  • Retention and subscription health — repeat and refill rates, subscription renewal, churn, and cohort retention.
  • Profitability — contribution margin and category P&L, cost per treatment, and the underlying conversion and payment economics.

The role is accountable for both dimensions: growth is expected to be delivered within clear profitability parameters.

 

What you need to shine

 

  • 6+ years in a growth or generalist marketing role, ideally in a high-growth consumer company or scaleup
  • A genuine growth-strategy mindset — you think about the business as a whole, not one channel at a time
  • A combined understanding of marketing and product, and the credibility to work across both
  • Concrete, quantifiable growth stories: you've grown a revenue line or doubled a key metric, and you can explain exactly how
  • Strong commercial and analytical judgement — comfortable with unit economics, cohorts and a P&L — paired with the ability to tell a clear, compelling story with the data
  • A high degree of ownership and self-direction: you prioritise, decide and move in a fast-changing environment without waiting to be asked
  • Comfort working cross-functionally and across countries, including with a UK-based HQ
  • Fluent English; German is a strong advantage

 

Nice to have

 

  • Experience with subscription or membership business models
  • E-commerce or D2C ownership (shop, funnel, pricing, checkout)
  • Multi-market experience across more than one country or region
  • A background in skincare, beauty, health or consumer health-tech

 

Why work with us?

 

  • Drive the future of growth in digital healthcare: At FORMEL SKIN, you will take on end-to-end responsibility for the online shop, a core commercial channel of a fast-growing healthtech business. You will shape and execute the strategy that determines how customers discover and purchase our products, work alongside experienced colleagues across growth, product and technology, and have a direct, measurable impact on how digital dermatology reaches people.
  • Benefits to perfectly fit you: every candidate is unique, and we're dedicated to supporting your specific needs and aspirations. To support this, we offer a diverse benefits package including 28 days vacation, a NAVIT or Urban Sports Club membership, employee discounts on our products, a professional development budget, flexible working hours & a remote work allowance.
  • Building a great team together: At FORMEL SKIN, we believe that building a great team and fostering strong interpersonal relationships are fundamental to our success. If you're passionate about collaborating with like-minded individuals, you'll appreciate our approach, which includes regular company events, a team event budget, and bonuses for employee referrals.
Department
Marketing
Locations
Berlin
Remote status
Hybrid
No one has scaled healthcare without compromising on either efficacy or experience. Until now.

Today, we serve over one million members across the UK, Germany, India and Brazil with personalised care for hormonal imbalance, obesity, hair loss and menopause.

Ready to join us and change how healthcare feels for millions?

Already working
at Voy?

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Apply for Category Lead - Dermatology (m/w/d)