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Accuracy Checking Technician (Permanent)
Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence.
Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. As we grew, we realised we could help more people. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health.
Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We’re approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight.
Our vision is simple: to make 100 years of healthy living within reach for everybody. Our mission is to bring quality care to everyone, at scale.
We are looking to hire a GPhC-registered Pharmacy Accuracy Checking Technician (ACT) to accurately check prescriptions and support the efficient day-to-day running of our dispensary based on-site in Wallingford, Oxfordshire. You will have significant responsibility and autonomy for ensuring patient safety and will report to the Responsible Pharmacist.
This is an ideal role for someone who takes pride in precision, patient safety, and thriving within a fast-paced, regulated environment. If you have a keen eye for detail and a passion for getting it right every time, this role is for you!
What you'll be doing
- Follow our Standard Operating Procedures (SOPs) and Operational guidelines.
- Maintaining compliance with our practice standards.
- Checking dispensed prescriptions and sending out orders via our couriers.
- Managing the Pharmacy near misses and creating action plans.
- Working with the Risk and Safety team to root cause and resolve incidents.
- Working proactively with Service and other internal teams to ensure orders are dispatched in a timely manner.
- Proactive problem-solving and innovation, contributing towards service development and patient experience.
- Working with the Pharmacy Manager to train and develop the Pharmacy workforce.
- Collaborating with the Pharmacy Manager and Supply Chain team to manage inventory.
What we need from you
- You must be registered with the pharmacy regulator (GPhC).
- Hold a recognised Accuracy Checking Technician (ACT) qualification (or active enrolment in an accredited ACT training programme).
- Demonstrate high levels of professional expertise.
- Confident working to strict deadlines while maintaining the highest standards of safety and compliance.
- Have a passion for pharmacy and providing the best care for our customers.
- Have a love of working collaboratively with a team-centred approach.
- Have excellent knowledge of pharmacy operations and provisions of national and local services.
- Role model communication skills; you will hold excellent face-to-face interactions to effectively meet the varied needs of customers and patients in pharmacy.
- Be flexible in your working hours to suit the needs of the business.
Our interview process
- An initial screening call with recruitment (virtual)
- An onsite 1 hour trial and interview with a Production Manager, Pharmacist and or the Senior Operations Manager.
- Final stage 30 minute interview (virtual)
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