GPs play a vital role in general healthcare, but menopause care often requires more time and specialist expertise than a standard appointment allows. Our specialists focus specifically on menopause and women’s health, meaning:

• More time: Appointments are longer, giving space to fully explore symptoms, history and concerns without feeling rushed.
• Specialist expertise: Our doctors have advanced training in menopause care and manage these symptoms every day, across all stages and levels of complexity.
• Broader treatment options: Specialists are experienced in prescribing and adjusting a wide range of hormonal and non-hormonal treatments, including cases where first-line options haven’t helped.
• Ongoing support: Rather than a one-off consultation, you have continued access to clinicians to review, adjust and optimise your treatment over time.
• Symptom-led care: Decisions are guided by how you feel and function, not just blood results or rigid thresholds.

Our specialists have the time and expertise to look at the full picture of your menopause health. Appointments are 45 minutes long, giving you space to talk through your symptoms, medical history and goals, so your care plan is truly personalised.

We also offer a wider range of treatment options than many standard services. That means we can find the type, formulation and dose that’s right for your body and your life.

But care doesn’t stop after your first appointment. Your hormones can change, your symptoms can shift, and your treatment may need adjusting. That’s why every plan includes ongoing follow-ups to check how you're feeling and ensure everything is working safely and effectively. You'll have structured check-ins with your doctor, monitoring blood tests, and ongoing messaging with your care team whenever you need support.

At Voy, you'll be supported throughout your journey, not just at a single moment in time.

• Start with a specialist appointment: Your care begins with a 45-minute online appointment with a menopause specialist. This is dedicated time to feel heard, explore your symptoms and history in depth, and receive a personalised treatment plan recommendation.
• Review your plan before deciding: After your appointment, your personalised plan is shared in your portal so you can review it in your own time and decide whether you’d like to continue. There’s no obligation to proceed.
• Personalised plans from £79 per month: If you choose to continue, plans start from £79 per month and run in 3-month blocks. Each plan includes one core treatment (such as HRT, testosterone or CBT)
• What’s included in your plan: Your plan includes medication delivery, clinician check-ins, a monitoring blood test, a treatment review appointment, and unlimited messaging with our clinical team during working hours.
• Tailored to you, with clear pricing: Some people may need additional treatments or higher doses. If so, any extra costs are clearly explained upfront, so you always understand what’s included and why.

The focus is on finding the right treatment match for you, and then reviewing and adjusting it over time so it works safely and effectively.

The doctor will carry out a thorough assessment during your consultation and, in most cases, will be able to make recommendations based on this alone. In some situations, they may want to investigate further and recommend a blood test to guide safe, personalised treatment.

If testosterone is being considered, a blood test is required to check your levels first. This is to ensure your testosterone isn’t already high, as prescribing would not be safe in that case.

Yes, we offer a wide range of HRT options, including different formulations and delivery methods such as patches, gels, sprays and capsules. This allows our specialists to match treatment more precisely to your symptoms, preferences and how your body absorbs hormones.

We also prescribe several forms of testosterone, with different options available depending on what’s most suitable for you. Your specialist will explain the differences and recommend the safest and most effective option based on your assessment.

Alongside hormone treatments, we also offer other options such as vaginal oestrogen, non-hormonal medications, supplements and CBT-based approaches - so your plan can be tailored beyond a single treatment type.

That’s absolutely fine. Many people come to Voy already using HRT, either through the NHS or privately. During your appointment, your specialist will review your current treatment - looking at the type, dose, how long you’ve been taking it, and how well it’s working for you. If things are going well, they may recommend continuing as you are. If symptoms aren’t fully controlled or you’re experiencing side effects, they can suggest adjustments or alternative options.

Because we have access to a wide range formulations and doses, we’re often able to fine-tune treatment to better suit your symptoms and how your body responds, with ongoing monitoring and support to help it work as effectively as possible.

In perimenopause, symptoms are often caused by fluctuating hormone levels. You might notice irregular periods, mood changes, anxiety, sleep problems, brain fog and fatigue, sometimes before classic symptoms like hot flushes appear.

In menopause, when hormone levels are consistently lower, symptoms such as hot flushes, night sweats, vaginal and urinary symptoms, joint aches and changes to bone health tend to be more prominent. There’s a lot of overlap, and symptoms can change over time.

A specialist assessment can help you understand what’s driving your symptoms and which treatments are most likely to help.