Your test will arrive 2-3 days after payment.

This takes 2-3 days.

Once our doctors have received your testosterone assessment and your blood test results, we will let you know whether you need an appointment to start treatment. If you don't need an appointment, we will prescribe for you and you can choose to start a plan. If you need, or want, an appointment before starting treatment we will book you into that free of charge.

As soon as we get your results back, someone will contact you to book into your complimentary consultation. You will be able to quickly book in at a convenient time for you.

As soon as your results are in, we invite you to your appointment. After your appointment, your doctor will then share your results with you along with a summary of what was discussed.

You simply press the device onto your arm, with the tube attached, and it gently withdraws the blood. The video on this page explains how it works.

In general, many people find finger prick tests hard to do. We believe healthcare should be easy, and convenient, that’s why we have chosen to use the Tasso collection device.

All the tests included having been validated on the Tasso device, and we test using a UKAS accredited lab.

Please contact info@joinvoy.com or ask on whatsapp and we can arrange that for you, but there are additional charges for venous draws.

There are not clear “diagnostic tests” for perimenopause, but by ruling out other conditions that could cause symptoms, doctors can be more sure that hormones are the cause.

We understand that at-home blood collection can sometimes be tricky, and we’ll support you however we can to make it easier. If you’re unable to collect enough blood, or if your sample can’t be processed once it reaches the lab, we’ll send you one replacement kit free of charge. If you need a second replacement kit after that, there will be a fee to cover the cost of the test.

To make sure your results are accurate and safe, your sample must match the name and date of birth you provided when ordering. This helps the lab process your test correctly and follow regulatory standards. If a replacement kit is needed because the details don’t match, a new kit will need to be purchased.